When something goes wrong you need to know your claim will be dealt with quickly and fairly. Here you’ll find the contact details to make a claim, or for enquiries about existing claims.

If your policy reference contains the prefix NM or NG followed by numbers, click here to go back and select Option 1

How do I get my windscreen repaired?

Call National Windscreens 01827 337 875.  

12:27am

Monday, 03 November 2025 (GMT)


We are currently closed please use our out of office contact number

Out of office contact

To report an Urgent Property claim you can call the McLarens 'out of hours' helpline on 0330 024 9955. This service is available to all FarmWeb policyholders 24 hours a day, 365 days a year.

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Property Claims

Register a new claim

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Register online (Broker)

Click here


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Register online (Customer)

Click here


Phone Icon

Register by phone

01452 899 777


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Register by email

[email protected]



Existing claim

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Upload documents here

View


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Motor Claims

Register a new claim

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Register online (Broker)

Click here


Arrow Icon

Register online (Customer)

Click here


Phone Icon

Register by phone

01452 899 777


Envelope Icon

Register by email

[email protected]



Existing claim

Document Upload Icon

Upload documents here

View


Barn Icon

Liability Claims

Register a new claim

Arrow Icon

Register online (Broker)

Click here


Arrow Icon

Register online (Customer)

Click here


Phone Icon

Register by phone

01452 899 777


Envelope Icon

Register by email

[email protected]


Name Hunt number Agent number Email address
Operations Manager
Helen Scorey 07385 481016 [email protected]
Property & Liability Claims
Joanne Krasnik (Team leader) 01239 636589 3244000 [email protected]
Catherine Reid 01452 899778 4244001 [email protected]
Graham Claxton 01452 899778 4244003 [email protected]
Sarah Fletcher 01452 899778 4244006 [email protected]
Joseph Johnson 01452 899778 4244011 [email protected]
Anne Sandford (Injury Claims) 01452 899778 4244014 [email protected]
Motor Claims
Claire Evans (Team Leader) 01903 636782 3211027 [email protected]
Emily Pittock 01452 899777 4244012 [email protected]
Lesley Toller 01452 899777 4211040 [email protected]
Kalwant Bhamber 01452 899777 4237451 [email protected]
David Wallace 01452 899777 4211037 [email protected]
Other useful members
Lyndsey Tinkler - Motor Ops Manager 07768 555843 [email protected]
Neil Francis – Technical Claims Manager (liability inc product & disease) Large & Complex Loss 07768 511782 [email protected]
Alex Smith - Technical Claims Manager – Property (Large & Complex Loss) 07785 656305 [email protected]