When something goes wrong you need to know your claim will be dealt with quickly and fairly. Here you’ll find the contact details to make a claim, or for enquiries about existing claims.

If your policy reference doesn’t contain the prefix NM or NG followed by numbers, click here to go back and select Option 2.

Property claims: Claims under co-insurance policies cannot be submitted online. Please call or email us to make your claim.

Motor claims: If you’re the policyholder (for example, a fleet manager) you can make a claim online. If you’re a driver, you cannot yet make or track a claim online (this feature is coming soon). Please use the contact information below to get in touch with our specialist claims team who will assist with your claim.

1:19am

Tuesday, 01 April 2025 (GMT)


We are currently closed please use our out of office contact number

Out of office contact

To report an Urgent Property claim you can call the McLarens 'out of hours' helpline on 0330 024 9955. This service is available to all FarmWeb policyholders 24 hours a day, 365 days a year.

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Property Claims

Register a new claim

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Register online (Broker)

Click here


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Register online (Customer)

Click here


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Register by phone

0330 041 3764


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Register by email

[email protected]



Existing claim

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Track a claim online (Customer)

Click here


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Track a claim online (Broker) for claims starting "00"

Click here


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Track a claim online (Broker) for claims starting "20"

Click here


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Motor Claims

Register a new claim

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Register online (Broker)

Click here


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Register online (Customer)

Click here


Phone Icon

Register by phone

01452 899 777


Envelope Icon

Register by email

[email protected]



Existing claim

Arrow Icon

Track a claim online (Customer)

Click here


Arrow Icon

Track a claim online (Broker) for claims starting "00"

Click here


Arrow Icon

Track a claim online (Broker) for claims starting "20"

Click here


Envelope Icon

Track a claim by email

[email protected]


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Liability Claims

Register a new claim

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Register by phone (Liability EL & PL Claims)

0330 041 3765


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Register by phone (Liability Third Party Liability Damage & Products (TPPD))

0330 041 3765


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Register by email

[email protected]