Claims for RSA
When something goes wrong you need to know your claim will be dealt with quickly and fairly. Here you’ll find the contact details to make a claim, or for enquiries about existing claims.
If your policy reference doesn’t contain the prefix NM or NG followed by numbers, click here to go back and select Option 2.
Property claims: Claims under co-insurance policies cannot be submitted online. Please call or email us to make your claim.
Motor claims: If you’re the policyholder (for example, a fleet manager) you can make a claim online. If you’re a driver, you cannot yet make or track a claim online (this feature is coming soon). Please use the contact information below to get in touch with our specialist claims team who will assist with your claim.
1:36am
Tuesday, 22 April 2025 (GMT)
We are currently closed please use our out of office contact number
Out of office contact
To report an Urgent Property claim you can call the McLarens 'out of hours' helpline on 0330 024 9955. This service is available to all FarmWeb policyholders 24 hours a day, 365 days a year.
Property Claims
Register a new claim
Register online (Broker)
Register online (Customer)
Register by phone
Register by email
Existing claim
Track a claim online (Customer)
Track a claim online (Broker) for claims starting "00"
Track a claim online (Broker) for claims starting "20"
Motor Claims
Register a new claim
Register online (Broker)
Register online (Customer)
Register by phone
Register by email
Existing claim
Track a claim online (Customer)
Track a claim online (Broker) for claims starting "00"
Track a claim online (Broker) for claims starting "20"
Track a claim by email
Liability Claims
Register a new claim
Register by phone (Liability EL & PL Claims)
Register by phone (Liability Third Party Liability Damage & Products (TPPD))
Register by email